Privacy Policy

Effective Date: May 28, 2025

This Privacy Policy describes how Shore Elite Physical Therapy ("we," "us," or "our") collects, uses, and protects the personal information of individuals who visit our website or use our services. By accessing our website or submitting your information, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, and mailing address
Health and Medical Information: Information related to your condition, treatment history, and physical therapy needs, as necessary to provide care
Insurance and Billing Information: Payment details and related financial information
Website Usage Data: IP address, browser type, pages visited, and time spent on our site
Communications: Messages, inquiries, and form submissions sent through our website or by phone

How Information Is Used

We use the information we collect to:

Schedule and coordinate appointments and care
Communicate with you regarding your treatment, billing, and administrative matters
Respond to inquiries submitted through our website or by phone
Improve the functionality and content of our website
Comply with applicable healthcare and legal requirements
Send appointment reminders and care-related communications via text message, where consent has been provided

We do not use your personal information for marketing or promotional purposes, and we do not send marketing text messages.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.

What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.
Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.

Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.

We do not use cookies to track your activity across third-party websites or serve targeted advertising.

Text Messaging & Mobile Data Compliance

SMS Program Description

Shore Elite Physical Therapy operates an SMS program for care coordination purposes only. Text messages may be used to send appointment reminders, scheduling confirmations, and administrative or billing notifications. We do not send marketing or promotional text messages.

Opt-In

You may opt in to receive text messages from Shore Elite Physical Therapy by checking the designated consent checkbox on our website contact or intake form. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

You may opt out of receiving text messages at any time. Reply STOP to opt out. Reply HELP for help. After opting out, you will no longer receive SMS communications from us unless you provide consent again.

Message Frequency

Message frequency may vary depending on your appointment schedule and care coordination needs.

Message and Data Rates

Message and data rates may apply. These charges are determined by your mobile carrier and are not controlled by Shore Elite Physical Therapy.

Carrier Disclaimer

Shore Elite Physical Therapy is not responsible for any delays or failures in the delivery of text messages. Delivery is subject to effective transmission from your network operator. Mobile network operators are not liable for delayed or undelivered messages.

Age Restriction

Our SMS program is intended for individuals 18 years of age or older. By opting in, you confirm that you are at least 18 years old.

Links to Terms & Conditions

For full terms governing your use of our website and services, please review our Terms & Conditions below.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We do not share your mobile information or SMS consent data with third parties for marketing purposes.

We may share information only in the following limited circumstances:

Service Providers: We may share information with trusted vendors or service providers who assist with scheduling, billing, or website operations, under confidentiality agreements that restrict their use of your data
Legal Compliance: We may disclose information when required by law, court order, or applicable regulatory authority
Healthcare Operations: We handle patient health information in accordance with applicable federal and state healthcare privacy laws

We do not share your personal data with advertising networks, data brokers, or marketing partners.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to applicable legal and medical record retention requirements
Withdraw consent for SMS communications at any time by replying STOP
Submit a question or concern regarding our data practices by contacting us directly

To exercise any of these rights, please contact us using the information in the Contact Information section below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is completely secure; however, we take the protection of your information seriously and continuously work to maintain appropriate security standards.

Terms & Conditions of Use

These Terms & Conditions govern your access to and use of the Shore Elite Physical Therapy website located at www.shoreelitept.com. By using our website, you agree to be bound by these terms. If you do not agree, please discontinue use of our website.

Use Restrictions

You agree not to:

Use this website for any unlawful purpose or in violation of any applicable laws or regulations
Attempt to gain unauthorized access to any portion of our website or its related systems
Reproduce, duplicate, copy, sell, or exploit any portion of this website without our express written consent
Upload or transmit any harmful, offensive, or disruptive content
Interfere with or disrupt the integrity or performance of the website

Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and service descriptions, is the property of Shore Elite Physical Therapy and is protected by applicable copyright and intellectual property laws. Unauthorized use, reproduction, or distribution of any content from this website is prohibited.

Third-Party Links

Our website may contain links to third-party websites for your convenience. Shore Elite Physical Therapy does not control or endorse the content, privacy practices, or terms of any third-party websites. We encourage you to review the privacy policies of any external sites you visit. We are not responsible for the content or practices of linked third-party sites.

Termination

We reserve the right to restrict or terminate your access to our website at any time, without notice, for conduct that we determine in our sole discretion to be in violation of these Terms & Conditions or otherwise harmful to Shore Elite Physical Therapy, its clients, or third parties.

Governing Law

These Terms & Conditions and your use of this website shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in the State of Maryland.

Changes to Terms

We reserve the right to update or modify this Privacy Policy and these Terms & Conditions at any time. Changes will be posted on this page with a revised effective date. Your continued use of our website following any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

Contact Information

For questions regarding this Privacy Policy, these Terms & Conditions, or your personal information, please contact us:

Shore Elite Physical Therapy 112 Log Canoe Circle Stevensville, MD 21666

Phone: (410) 443-7371 Email: ashley_dana@shoreelitept.com Website: www.shoreelitept.com

Business Hours: Monday: 7:00 AM – 7:00 PM Tuesday: 8:00 AM – 7:00 PM Wednesday: 7:00 AM – 4:00 PM Thursday: 7:00 AM – 5:00 PM Friday: 8:00 AM – 4:00 PM (All hours listed in Eastern Standard Time)